The Virtual Clinics Service enables patients to get medical care via «Sehhaty» App; in terms of facilitating their access to integrated health services remotely, whether for follow-up or new appointments; thus reducing the patients’ visits to hospitals and healthcare centers for non-emergency cases, contributing to stopping the spread of the virus, as well as improving the patient satisfaction by saving time and effort required to obtain the health service.
Service Mechanism:
- In case of Hospital Appointment:
- During the first visit, the doctor determines whether the patient condition requires his presence or not, or if the patient wishes to obtain the service remotely.
- The appointment is scheduled for the patient to follow up with his/her doctor remotely through the hospital reservation officer.
- The patient gets a single SMS with the date and time of his/her appointment.
- The SMS, also, includes a link on how to use the service and another one for downloading «Sehhaty» App.
- A reminder is sent one day before the appointment date, and patient is alerted when the doctor is online.
- In case of Healthcare Center Appointment:
- The patient can directly book an appointment via «Sehhaty» App if the service is available in the health center.
- The patient gets a single SMS with the date and time of his/her appointment.
- The SMS, also, includes a link on how to use the service and another one for downloading «Sehhaty» App.
- A reminder is sent one day before the appointment date, and patient is alerted when the doctor is online.
To view the Telemedicine
