To ensure our commitment to the highest standards in this regard, we work with an independent third party (Health.Links/ Press Ganey), to manage surveys and to issue the program-related reports. Thus, there is no bias in measurement or results across MOH's facilities.
Over three decades of research and expertise, Press Ganey has become a pioneer world company in measuring and improving patient experience. The company works with more than 35,000 health facilities worldwide (including more than 50% of US hospitals) to improve the quality of health care. Health.Links/ Press Ganey's regional partner is a Saudi-based company that conducts more than 2,500,000 surveys annually and has the largest set of patient experience benchmarks in the region.
For more details, please visit Press Ganey's Website.
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