FAQs

​It is an advanced concept of healthcare and an integrated system of hospitals, healthcare centers, public places, schools and home care, using technology and its applications. 

​Healthcare transformation is a new stage in the overall transformation of our country, a stage that will correspond to the high expectations of the Ministry’s employees on the one hand, and help achieve the strategic goals of the Kingdom on the other, including raising life expectancy and enhancing quality of services, which will fundamentally contribute in placing the Kingdom amongst the leading countries health-wise. Hence, we are partners in this journey. 

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You are the foundation for all future success, and the fuel to the Ministry’s wheel of change. This journey of transformation is an investment in each and every one of you, to develop their skills and provide a motivating work environment based on achievement, empowerment and creativity.​​​

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​You are the foundation for success in the upcoming stage and the primary motivation for transformation in the Ministry. The transformation journey will be an investment in all employees.​

​Dear visitor: The e-services of MOH Portal have been personalized according to its visitors. Thus, the list of services appears according to visitors' categories; so as to make it easier for them to choose the appropriate services (whether individual or institution or facility services). Each section includes a variety of services that are of interest to several segments of visitors; to be constantly aware of new services. Hence, it is the most appropriate option to browse those services, in line with requests, inquiries, and use of many visitors. The portal management is constantly striving to develop and improve the presentation of such services to meet your satisfaction.​

​Yes, you can through Transaction Inquiry Service​​

​Yes, the specialized electronic services to improve the quality of healthcare services are available on Self-Assessment Service ​​

​Yes, MOH provides Healthcare Licensing Services​​

Yes, if you have rare health or technical specialization you can Register for Participation​​

​To serve the elderly, people with disabilities and the like MOH launched «Awlawia» Card ​Initiative​

Yes, through Mawid App​​​

​Yes, MOH provides Child Vaccination Reminder Service​​

​​Yes, you can get acquainted with the status of a treatment abroad request through the Treatment Orders Inquiry Service​​

​Dear visitor, you can submit your complaint through 937-Service Center​, which is meant to receive all patients’ calls with regard to the health aspect about which MOH cares, receive and record their notifications, work to accomplish them, as soon as possible, at any time and anywhere throughout the dear homeland, follow up them according to the international standards, provide 24/7 medical consultations by physicians, provide significant advices and instructions for poisoning cases, as well as receiving all complaints and notifications.