According to the Eastern Health Affairs, since the beginning of this school year, more than 82,231 students (male and female) in 131 primary schools have had dental tests. This comes as part of the national initiative on "Prevent Tooth Caries”. So, the medical teams visited schools and applied fluoride to over 13,073 students. As well, 17,340 students were referred to dental clinics at the primary healthcare centers for further therapeutic and preventive processes to prevent tooth caries. The campaign featured 54 male and female specialists in oral and dental health, who visited the target schools in: Dammam, Al-Khobar, Al-Qatif, Safwi, Ras Tannourah, Al-Jubail and Abqaiq.
On the other hand, the Business Call Center of the Ministry of Health (MOH) continues providing its services to users through its number (920018090). The Center is designed to boost satisfaction of both investors and clients of the private health sector. It also aims to streamline business processes at the Ministry, to boost investment, to promote private health facilities' efficiency, to foster trust between MOH and beneficiaries, to secure ongoing communication to create a healthy relation based on partnership, to improve MOH's responsiveness to provide timely assistance.
Likewise, the new Center reflects a cutting-edge approach towards business customer care within the private health sector. The Center will provide a suite of services, including: (receiving request to the Ministry, follow up of financial benefits, receiving complaints and inquiries on medical licenses and private health facilities' commitments, any feedback on MOH's performance, and providing information on investment in private health sector.)
It is worth noting that feedback will be received by the Business Call Center during official working hours from 08:00 a.m. to 04:00 p.m. 7 days a week. The Center serves suppliers of medicines and medical appliances, owners of private health facilities, small and medium health facilities, public contributors to the health sector, national and foreign investors, national health manufacturers, and Service Procurement Program hospitals. The Center also provides its services to suppliers outside the health sector.