MOH News
Hail Health Affairs Launches Patient Experience
30 January 2018

As part of its efforts to provide the right health environment to both patients and outpatients, as well as its ongoing development of health facilities, #Hail_Health has launched in King Khaled Hospital the first phase of (Recovery Hall) in the inpatient wards, mainly vis a vis the female inpatient ward. This is one of the hospital's initiatives done within the patient experience improvement program

The Affairs plans to replicate this successful experience in all departments, due to its positive impact and motivating feedback.

King Khaled Hospital-Hail is the first reference hospital across the region with a 288-bed capacity. During the past period, it medical, administrative and construction services have been boosted up; since all staff spare no effort to enhance health services across the region.

It is noteworthy that the MOH has launched a daily specialization-based e-Waiting List for surgical operations on its online portal. The list features the MOH's hospitals, along with surgical specializations and corresponding waiting days respectively.

The list also includes five levels of waiting days, from one to 180 days.

By launching this initiative, MOH aims to update all patients and beneficiaries of services provided by its health facilities on the developmental efforts to boost performance levels, and to provide high quality services to satisfy and meet the health needs of citizens.​

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