MOH News
Arar Cardiac Center Successfully Implants CRT Device
23 January 2018

​A team of cardiologists at Prince Abdulaziz bin Mesa'ed Center - Arar has successfully conducted the first-of-its-kind surgery to implant a Cardiac Resynchronization Therapy (CRT) device for a patient in his 60s, who was suffering from very dilated cardiomyopathy (DCM) joined with left bundle branch block (LBBB). The patient complained of dyspnoea with the less effort due to biventricular failure. A CRT device sends small electrical impulses to both lower chambers of the heart to help them beat together in a more synchronized pattern. This may improve the heart’s ability to pump blood to the patient's body and improve his symptoms.

It is noted that Northern Borders Health Affairs offers its health services to citizens through 11 hospitals with almost 1,410-bed capacity. Also, the Affairs features 48 health centers. On the other hand, over the past week, the 937-Service Center handled 4,375 notifications, including 194 hospital transfer requests. The Center also provided 16,345 medical consultations, and received 36,608 incoming calls, including 14, 371 inquiries and 1, 323 requests for smoking cessation treatment.

The Center provides a range of distinctive services, including inquiries about MOH’s services, outgoing and incoming transactions, health services, medical consultations, and hospital transfer requests based on the medical need, in addition to complaints against public and private health facilities. Also, the center receives all patients’ health-related calls, all complaints 24/7, and refers them to the concerned departments at MOH or its branches, as well as all emergency calls; thus, serving as a listening ear for patients to identify their needs and requirements and to meet them.

It is worth mentioning that the 937-Service Center is one of the most important MOH’s initiatives. It aims to provide medical services through its toll-free number, which can be accessed throughout the Kingdom. The center operates based on listening, response, implementation, and analysis. The performance of regional Health Affairs is evaluated by closing citizens' reports and their satisfaction with the services provided. This assessment is published weekly and directly supervised by the Minister of Health.​

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