MOH News
Waiting Time Reduced & Weekend Consultation Visits Activated
24 December 2017
Makkah Health Affairs continues implementing MOH's Health Performance Program (Adaa') to boost effectiveness, efficiency and productivity, waste minimization and to instill the culture of top performance; in order to secure internationally recognized healthcare standards throughout MOH's hospitals. In so doing, MOH develops its resources, and measures actual performance to identify gaps and launch improvement projects accordingly, in line with the 2020 National Transformation Program towards achieving the Saudi 2030 Vision. Presently, the Program covers 70 general, reference and mental health hospitals; while applying about 43 indicators to measure performance in 7 service domains. So far, the Program has positively improved several performance indicators across Makkah Health Affairs.
 
In that vein, Maternity and Children Hospital has enhanced patient reception indicator since arrival to the emergency till medical consultation (waiting time reduced from 01:16 hours to only 60 minutes). Similarly, referral of non-emergency cases to Primary Healthcare Centers has been reduced from 91% to 56% only, to ensure patient's effective access to top-quality health services. Also, a new day-surgery team has been initiated at King Faisal Hospital to implement the section's policies and processes, and to increase the number of performed surgeries. This has effectively increased the number of cases (from 1 to 4 cases daily). It has also boosted the section's usability from 22% to 73%; thus, allowing to reduce surgery waiting lists in general.
 
On the other hand, King Abdulaziz Hospital has launched surgery scheduling project. Thus, the hospital starts with the first scheduled case every day in time. In that way, no single case is delayed. Accordingly, performance has been optimized by 80%.
 
Within the same context, Al-Nour Specialist Hospital has launched an inpatient project to reduce the interval between patient's discharge and actual departure. Previously, this used to take 6 hours, but now it takes only 4 hours. The hospital has also activated weekend consultation visits in line with 24/7 health services provided to patients. Earlier, the weekend consultation visits recorded only 12%, but now it's become 26%.
 
 
 
 



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