MOH News
MOH Launches an E-Service to Inquire about Treatment Abroad Orders
14 April 2015
Within the keenness of the Ministry of Health (MOH) to get use of the modern techniques and serve the beneficiaries of its services, the Information and Communications Technology (ICT) has launched an e-service to inquire about treatment abroad orders via its website. The service enables the user to follow up the status of his transaction submitted to the Medical Commission and Health Attaché General Department by the local and public medical commissions, health attachés abroad or other entities.

Besides, it gives the user a chance to query about the status of treatment abroad requests, their approval or extension. As for the non-Saudis, the service allows them to follow up requests for treatment in the reference hospitals inside the Kingdom.


The Advisor to the Minister of Health and Supervisor-General of ICT, Dr. Abdullah Al-Weheibi, explained that the system aims at replacing paper transactions with electronic ones to enable any authorized user, according to the authorities granted to each, to easily access such transactions at any time. “In addition,” Dr. Weheibi said, “the system links the Medical Commission and Health Attaché General Department with the local and public medical commissions and health attachés electronically.”


According to Dr. Weheibi, the system contributes to reduction of delay or loss of patients' transactions and targets enabling local and public medical commissions and health offices abroad to gain access to the transactions, add other reports if needed and follow up the status of the transaction, as well as automation of all patients' technical and financial procedures, either at the medical commissions or health attachés abroad.


He pointed that the system sends text messages to the applicant, notifying him of the status of the transaction. Also, the applicant can inquire about the status of his transaction and the date of the latest action performed on it via a page on the MOH's Portal. Last but not least, the applicant can know the status of his transaction via a toll free number: 937.



Within the same vein, the Assistant Director-General of Medical Commission and Health Attaché Abroad, Dr. Adnan Turkestani, said that the number of cases referred to treatment in the Kingdom's reference and specialized hospitals hit about 50,000 cases during the last year, while the cases referred to treatment abroad exceeded 4,400 during the same period.



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