• ​Receiving calls:

Receiving calls 24/7 in different languages such as: Urdu, Indonesian, French, Turkish, and Farsi.

  • Searching for Inpatients:
Searching for hospitalized patients in all health facilities during Hajj season.
Inquiries and Complaints:
Receiving, following up and handling complaints and answering inquiries about healthcare services. 
  • Medical Advice:

Providing medical advice to pilgrims via phone call

  • Urgent Notifications:
Receiving and handling notifications, and communicating with the health facilities in the holy sites.
  • Medical Consultation:
Providing medical consultations to pilgrims.





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