According to Makkah Health Affairs, the Implant Dentistry Clinic of King Abdulaziz Hospital-Makkah continues providing its health services. Since its inauguration, the department has successfully performed more than 1,130 dental implant surgeries, with 12 cases per week, which contributed to reducing the patient waiting time from two years to ten days, given that such waiting time for dental implant surgeries may be up to many years.
On the other hand, in a qualitative shift, the Ministry of Health (MOH) has recently announced expansion of services of the E-Health «Seha» App, which provides visual medical consultations and allows all citizens anywhere to have face-to-face medical consultations with their doctors across the Kingdom.
MOH seeks to secure more users of the App to enable them more significantly to access visual medical consultations on their smartphones. Also, MOH endeavors to employ cutting-edge technologies to enhance effective communication with service-beneficiaries, and to allow them get the needed specialized medical consultations. The App is designed to enable audio-video communication from 8 a.m. to 12 a.m. during working days, as well as weekends from 4 p.m. to 12 a.m. Accordingly, users can login into the application, communicate directly with a specialist, and have their cases diagnosed through the application. Hence, the specialist answers users' inquiries, then provides the needed medical consultation and the necessary medical procedure. The App. is free and can be downloaded on Google play and the App store.
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Notably, MOH has recently launched a number of quality service programs to develop work mechanisms and to boost performance. This will in turn help improve health services provided to citizens and secure their satisfaction.