A team of urologists at Hafr Al Batin Central Hospital has successfully excised three bladder tumors from a patient in his 50s, who was suffering from frequent urine bleeding for almost two years. After due lab and radiology tests, he was diagnosed with three variant separate tumors on the upper right bladder wall.
The team prepared the patient for surgery, which was done in a record time. During surgery, the three tumors were fully excised via laparoscopic cauterization and fulguration, while monitored through a hi-tech screen to identify the tumor reach. Later on, the patient visited the outpatient clinic and had full lab and radiology tests which ensured full resection of the tumor, thank Allah.
On the other hand, the Business Call Center of the Ministry of Health (MOH) continues providing its services to users through its number (920018090). The Center is designed to boost satisfaction of both investors and clients of the private health sector. It also aims to streamline business processes at the Ministry, to boost investment, to promote private health facilities' efficiency, to foster trust between MOH and beneficiaries, to secure ongoing communication to create a healthy relation based on partnership, to improve MOH's responsiveness to provide timely assistance.
Likewise, the new Center reflects a cutting-edge approach towards business customer care within the private health sector. The Center will provide a suite of services, including: (receiving request to the Ministry, follow up of financial benefits, receiving complaints and inquiries on medical licenses and private health facilities' commitments, any feedback on MOH's performance, and providing information on investment in private health sector.)
It is worth noting that feedback will be received by the Business Call Center during official working hours from 08:00 a.m. to 04:00 p.m. 7 days a week. The Center serves suppliers of medicines and medical appliances, owners of private health facilities, small and medium health facilities, public contributors to the health sector, national and foreign investors, national health manufacturers, and Service Procurement Program hospitals. The Center also provides its services to suppliers outside the health sector.