The Ministry of Health (MOH) has provided COVID-19 health protocols via its Business Call Center with the aim of providing support and answering inquiries from agencies and companies regarding the health protocols for administrative and office works and others. The necessary information about the application of the precautionary measures and health protocols will be provided at work place to help agencies, companies and institutions to view and apply them.
The Business Call Center is reckoned a new concept for caring with business customers in the private healthcare sector. The Center will provide several services, including receiving requests at the Ministry of Health (MOH), following up financial entitlements, and receiving inquiries and complaints related to the section of medical licensing and private healthcare facilities control. The Center’s services also include receiving any comments or suggestions concerning the performance at the Ministry, and providing data and information on the investment in the private healthcare sector.
The Center receives remarks and suggestions at the Business Call Center, during the official working hours, starting from 8:00 a.m. to 4:00 p.m., form Sunday to Thursday. The center provides its services to suppliers of medicines and medical devices and supplies, owners of private health facilities and small and medium health facilities, public shareholding partners in the health sector, local and international investors, local manufacturers in the health sector, and hospitals of the service purchase program. The center also provides its services to all suppliers outside the health sector.