MOH News
King Abdulaziz Specialist Hospital- Taif Issues 11 Priority Cards
18 October 2018

​The Patient Experience Department of King Abdulaziz Specialist Hospital- Taif provided 869 treatment, counseling and health services in 2018 through effective communication and rapid response to patients and their complaints and providing urgent solutions to them.

 

During a period of three months, since the launch of the priority card, the department has issued 11 cards by its support services for special-needs persons, old persons and home medicine patients, through making all health facilities patients-friendly to enable them to adapt with their health environment requirements and to develop their self-reliance capacity after ensuring that the health facility is ready to serve users on daily basis. This is what has been achieved in the hospital through enhancing the infrastructure with private entrances, slopes, parking lots, toilets, elevators, waiting areas, as well as helping them to move around the health facility, complete the processes of opening a health record, set appointments, coordinate between patients and the medical team, request medical reports, help persons with hearing disability communicate with the medical team using sign language, as well as coordination with special-needs service committee to obtain senior/disability low-fare cards and passes, liaise with concerned bodies to obtain assistive tools for the disabled.  
 








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