According to Hail Health Affairs, Al-Amal Complex for Mental Health received 13,604 emergency cases last year (1438H.). Also, the outpatient clinics served 448 new cases, while 10,617 outpatients reviewed their scheduled appointments at the outpatient clinics. In addition, 402 patients were hospitalized in the Complex and 56,117 medical prescriptions were dispensed by its pharmacy in the same year.
It is noted that Hail Health Affairs launched the pilot operation of Al-Amal Complex for Mental Health in 1348H. All inpatients of the old hospital were taken to the new facility, with its 200-bed capacity. The new Complex has been equipped with cutting-edge medical devices, mental therapy appliances, state-of-the-art emergency, mental isolation rooms, infection-prevention isolation rooms, as well as advanced life-support machines. The hospital also has fully equipped standard-compliant ambulances. The outpatient clinics department, with its both specialist and consultation clinics, will operate seven days a week. There are also specialized clinics for men, women and pediatric consultation. The hospital also has two dental clinics, an internal medicine clinic, as well as other departments.
It is also noteworthy that the Ministry of Health, in line with its contribution to achieve the targets of the National Transformation Program 2020, has launched the initiative of (reforming and restructuring the primary healthcare), as part of 40 initiatives designed to develop and improve the Kingdom's healthcare services and facilities to meet the needs of the community and the expectations of our righteous leader - may Allah protect him.
This new initiative aims to provide advanced outstanding primary healthcare services, to boost satisfaction with this sector's services, and to foster the outpatients' trust in health services. The initiative also seeks to restore confidence in primary healthcare centers, given the growing numbers of outpatients, to ensure accessibility to all beneficiaries to reduce the burden on different health professionals, to boost the preventive measures, and to provide facility-based health services, in addition to reducing congestion on emergency departments and outpatient clinics.
MOH has recently launched the new design templates of primary healthcare centers at As-Sulaimaniyah, Al-Wadi, Al-Khaleej, Al-Murabba and Al-Mansourah. All are model centers. Also, all MOH's centers will be rehabilitated with similar templates. New centers will be set up. The news centers will provide all preventive, health and community services, while complying with CBAHI's standards. The services include consultation clinics, primary mental clinics, as well as other services such as immunization, maternity care, family medicine and early detection of chronic diseases. Also, the community will be engaged by creating community council to take part in planning health services. Each center will incorporate a training center for family medicine fellowship with a unified e-record database. The new centers feature a modern architectural style and the required safety supplies. It’s noted that the work is currently underway to start the stage of mega centers according to MOH-approved medial facility identity.