MOH News
MOH Signs MoE with King Abdullah bin Abdulaziz University Hospital
30 October 2017
 
Represented by the Patient Experience Center, the Ministry of Health (MOH) has signed a Memorandum of Understanding (MoE) with King Abdullah bin Abdulaziz University Hospital - Princess Nora bint Abdul Rahman University, Riyadh. The agreement features collaboration in training, development of leaders, patient experience and expectations specialists, sharing expertise, as well as exchange of training and research experiments in the same field. The agreement also covers collaboration in international recognition as to patient experience. MOH is very keen to develop work and boost performance efficiency to serve patients, as well as engaging community members in finding the right solutions and communicating their views to MOH's decision-makers. This is a key step towards patient experience improvement.

Planning to enhance and develop engagement tools with patients and their families is one of the key missions of the Patient Experience Center. This will allow them to give their feedback on the health services provided. Hence, the Center will be able to prepare and develop patient experience-related policies, processes, as well as tools to address patients' feedback and complaints. This, in turn, will secure satisfaction of patients and their families, and allow further consideration of their complaints raised to the Center, as well as notices referred by regional patient experience centers across the Kingdom, in order to solve them in coordination with all stakeholders, in compliance with the adopted processes.
 


 
 



Content Evaluation
Reading times
Last Update 31 October 2017 08:11 AM
Do you find this content useful? Yes No Suggest
Satisfaction of visitorsA sign of happiness
Satisfaction of visitors Completely satisfied Satisfied Neutral Not Satisfied Completely dissatisfied
This site can be viewed on all screen tones and all smart devices and supports all kinds of browsers
All Rights Reserved – Ministry of Health – Kingdom of Saudi Arabia ©