In continuation of the positive outcomes achieved by MOH's Performance Program, AL-Qatif Central Hospital has improved and reduced the time patient spends at the ICU by 70%, in accordance with the international standards of patient stay in the ICU since the date of admission. Last year, patients would be hospitalized for 18 days in the ICU. Six months ago, the period reached up to 12 days, while it’s come to 5.3 days during August and September 2017. The hospital spares no effort to provide quality services to patients along with reducing duration of their hospitalization.
In the same vein, Alamal Complex for Mental Health - Dammam has successfully improved the average time the patient spends at the emergency, from arrival until leaving the department after receiving the service, which was previously two hours. This was possible through automation of laboratory requests and results, as well as activating electronic prescriptions of the pharmacy department. As a result, the average time the patient spends at the emergency department was 46 minutes in May and 37 minutes in June, keeping the indicator at less than an hour (50 minutes) in September.
It is worth mentioning that the Ministry of Health (MOH) is currently implementing MOH's Performance Program, which covers 70 main hospitals, including 9 mental hospitals. The program features over 40 indicators to measure the performance of seven key therapeutic aspects, including emergency, clinics, surgeries, hospitalization, ICU, radiology and labs. The program also aims to develop the skills of health professionals to use the indicators and to identify performance improvement potentials. It also aims to boost productivity, performance quality and efficiency of health services in hospitals.