Suggestions and Complaints Services (937 Services)

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Ministry Life experience Related platform

Service Level Agreement

Target audience

Service duration

Service channels

Service cost

FAQs
Ministry FAQ Page

Mobile Application

App Store

Google Play

Suggestions and Complaints Services (937 Services)

Minstry Related paltforms

The 937 service is provided electronically to enable all beneficiaries, including those in remote or underserved areas, to submit suggestions or file complaints/reports and track them electronically without the need to visit the organization's premises.

To view the steps of service, (Click here)

To Follow up on request, (click here)

MOH

All individuals (citizens or residents) in Saudi Arabia.

Target audiance

MOH

3 workdays

Service duration

MOH

Call the unified number of the Ministry of Health (937). Connect with the Twitter account. Communicate via email, 24/7

Service channels

MOH

Free

Service cost

MOH

Arabic / English

Service Language

MOH

03/10/2022

Launch Date

MOH

Sign Language Support

Frequently Asked Questions

Ministry-FAQ's-page MOH

MOH

Customer support

Phone

Email

Website

https://www.moh.gov.sa/en/Pages/Default.aspx

X

https://twitter.com/saudimoh937

For more contact channels

Download user manual

Related applications

MOH

MOH

Log in to the platform using the National Access (NAFATH).
Select the ticket type and complete the required information to submit it.
Receive the ticket number for tracking.
The ticket will be processed according to the system within three working days."

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Last Update : 08 February 2026 10:49 AM

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