Receiving calls 24/7 in different languages such as: Urdu, Indonesian, French, Turkish, and Farsi.
- Searching for Inpatients:
Searching for hospitalized patients in all health facilities during Hajj season.
Inquiries and Complaints:
Receiving, following up and handling complaints and answering inquiries about healthcare services.
Providing medical advice to pilgrims via phone call
Receiving and handling notifications, and communicating with the health facilities in the holy sites.
Providing medical consultations to pilgrims.