This service aims to issue electronic sick leaves, by means of linking the relevant bodies, namely: the Ministry of Health (MOH), the Ministry Interior (MOI), the Saudi Commission for Health Specialties, and the Ministry of Civil Service (MCS). The service automates the procedures among these bodies in an integrated manner through e-connectivity; thus, enabling the health service provider to issue such sick leaves and share them with beneficiaries electronically.
The sick leave report can be shared electronically with MCS, as well as the ultimate beneficiary via SMS, in addition to the ability to print the report from the Portal.
How to Get the Service?
The health institutions can get the service through either registration in «Seha» platform or via e-link with health informatics systems.
For knowing guidelines on such e-link, please contact with «Seha» platform support team.
Service Prerequisites:
The health institutions must be authorized to issue sick leaves for its patients and their companions.
Estimated Response Time:
It is an instant and 24/7 service.
Service Fees:
The service is free for public health institutions, but there are multiple subscription packages (appearing during registration process) for private health institutions depending on their needs.
Help and Contacts:
Support team is available to answer beneficiaries' inquires during the official working hours (form 8:00 a.m. to 4:00 p.m.) on this phone number: 920002005, or via this
e-mail.
Service Procedures:
The sick leaves service allows health facilities to register sick leaves for patients, by verifying the data of patients, doctors, and health facilities, and the reliability of their approved source through the user guide.
Alternative Channels for Service Assessment:
Not available
What is Language of Service?
The Ministry provides its e-services in Arabic and English.