The Ministry of Health (MOH) has warned all private health institutions from receiving any fees from patients in return for opening a medical file. In this regard, the Ministry would like to refer to its former circular, which urged the private health institutions (hospitals, clinics or medical complexes) to abide by Article (11/1L) of the Private Health Institutions Law and its Bylaw, issued by virtue of the Royal Decree No. (M/40), dated 3rd Dhul-Qe‘dah, 1423 H (6th January, 2013). This Law imposes some administrative procedures, including the provision of the patient’s medical file and card, on the health institution.
This action comes as a result of the monitoring mechanisms of the performance of the private health sector, which recently reported that some private health institutions received fees from patients in return for opening a medical file, considered to be a clear violation of the health regulations, which makes those institutions liable to sanctions by virtue of the Private Health Institutions Law.
Within the same vein, the MOH has urged all citizens and residents to report any complaints in this regard by calling this number (937), or through
the Citizen's Voice Service on
the MOH Portal, or via fax No. 011/2124196.